Introducción al WorkForce Management (WFM) en el Contact Center - inConcert Blog
Por um escritor misterioso
Last updated 01 junho 2024
El inicio de año es buen momento para considerar la contratación de soluciones tecnológicas que te ayuden a mejorar las operaciones e impulsen la productividad. Por tal motivo, queremos invitarte a conocer de qué se trata el tan sonado concepto Workforce Management (WFM) en el Contact Center. En el ámbito de los centros de contacto
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